Player Support & Business

Open a Direct Comm-Link

Whether you are an industry publisher, a potential partner, or a dedicated clicker enthusiast reporting a bug, our inbox is ready for your input.

Send a Message

Fill out the fields below and our operations team will respond as soon as our upgrade timers finish.

Direct Channels

Primary Email info@cointapworks.com
Our remote studio is globally distributed. We do not maintain a physical public office, ensuring our resources stay fully focused on deploying the next major idle-clicker upgrades directly to your devices.
Golden coins, progress bars, and game UI elements glowing on a dark surface
Status: Online
Communication Paths

Connecting the Right Nodes

To help our small team stay agile, we process requests based on priority and category. Here is a brief look at how we handle different types of incoming traffic.

Business & Publishing

For investment, publishing deals, or B2B partnerships. These inquiries bypass the queue and go straight to our lead producers for immediate review.

Quality Assurance

Encountered a bug that breaks your coin multiplier? Send us the details. We regularly compile player reports to prioritize critical hotfixes.

View Testing Phase →

Player Feedback

Have an idea for a crazy new prestige tier or passive upgrade? We love hearing from our core fans. Your feedback shapes the future of our roadmap.

See Current Roadmap →
Join the Network

Community Channels

Connect with other players, share your prestige strategies, and get real-time updates from the development team.

Quick Answers

Support FAQ

I lost my save data. Can it be restored?

If you were connected to our cloud save system, we might be able to recover your progress. Please send us an email with your Player ID.

How do I report a bug?

Use the contact form above and select "Playtesting & Bug Reports" or visit our Testing page for more details.